HUNKART respects the privacy of its customers and is committed to handling personal information responsibly.
When customers use our website or place an order, we may collect information such as name, mobile number, email address, delivery address, location details and order information.
Customer information may be used to process orders, arrange deliveries, provide customer support, communicate order updates, improve our services and prevent misuse of the platform.
With customer permission, location information may be used to calculate delivery distance and applicable delivery charges.
Online payments are processed through authorised third-party payment providers such as Razorpay. HUNKART does not store customers' UPI PINs, card PINs, CVV numbers or online banking passwords.
Information required to complete an order may be shared with the participating shop or restaurant, assigned delivery personnel and service providers only as necessary for order fulfilment, payment processing or customer support. We do not sell customer personal data.
HUNKART asks for notification permission only when a customer chooses to enable order updates. If enabled, we store the browser push subscription needed to send payment, order and delivery updates to that device. Customers can turn notifications off at any time in their browser or device settings.
Reasonable measures are taken to protect customer information from unauthorised access, misuse or disclosure. However, no online system can guarantee absolute security.
Our website may use browser storage or similar technologies to remember customer preferences, saved addresses, account sessions and cart-related information to improve the ordering experience.
Our website uses third-party services for hosting, authentication and database services, location or map services, and payments (including Razorpay). Those services may process information only as needed to provide their service and according to their own privacy policies.
Customers can request deletion of their HUNKART customer account and associated personal data from the Account Deletion page. We verify each request and aim to complete verified requests within 7 days. We may retain only the minimum transaction or payment records required for fraud prevention, dispute handling, tax, accounting or other legal obligations.
This Privacy Policy may be updated when our services, technology or legal requirements change. Updated terms will be published on this page.
If you have questions regarding this Privacy Policy or your personal information, contact HUNKART through our Contact Us page.